Account: The world’s second largest and most broadly based manufacturer of health care products—
“I had the good fortune to have Claudia assigned to a [redacted] RFP as our proposal manager. I cannot begin to express my sincerest appreciation for her efforts. Her business and work ethics are exceptional. She stepped out her “assigned role” and took the initiative to accomplish tasks that needed attention. Claudia’s desire to be a team player did not go unnoticed!
We had an extraordinarily tight client deadline, yet Claudia’s positive attitude, even temperament kept the team focused and on-point. We would not have been able to provide such a professional response had it not been for her tremendous efforts.
It’s also important to mention, that I continued to use Claudia’s vast knowledge even after her project with my team was finished. I needed information for another RFP response, so I reached out to Claudia for guidance, (after normal business hours.) She did not tell me to wait until tomorrow, but she provided me with the data that I needed for my RFP response. (A very detailed compilation of information was provided.)
It is really important to me that I shared my experience with you and to my manager, because Claudia’s performance is exception. You are very lucky to have Claudia on your team.”—Sales Director, Premier Accounts
Account: One of the world’s largest global transportation and logistics company—
“I would like to take this opportunity to share my thoughts on the outstanding performance that Claudia Casserly demonstrated on the [redacted] proposal effort. This RFP was very difficult; it was confusing, poorly written and hard to follow. The technical team failed to show up for numerous reviews, input was extremely late and tension was very high. Through all of the strife, Claudia hung in there with a positive “upbeat” attitude and she always stayed motivated. It was a real pleasure to work with her and I think everyone on the team would agree.
Due to Claudia’s ability to stay focused, we were able to produce a professional proposal within a tight timeframe with numerous challenges. Her stellar work ethic should not go unrecognized. Thank you for the opportunity to share this very positive experience of working with Claudia and your proposal team on this effort.”—Complex Deal Manager
Account: One of the world’s first and largest specialized staffing and consulting operations—
“I wanted to take time out to acknowledge the due diligence of Claudia Casserly. She has been remarkably thorough with three of my RFPs that she’s been assigned to this year. So far, we won the first deal and I’m waiting on the customer decision on the second deal, which is looking very positive. The third RFP was just completed last week with Claudia’s help—[redacted] is the third largest account in our branch and I know Claudia’s tenacity and professionalism in responding to the RFP will assist in retaining and growing the base.
My account team has high regards for Claudia and we respect her and her work. I would expect that this note is one of thousands of positive notes that she has received during her tenure at MCI. I just couldn’t let her work with my accounts go unnoticed. Cheers to Claudia!”—Client Executive IV
Account: The #1 rent-to-own chain with stores throughout the US, Canada, Mexico, and Puerto Rico—
“Claudia Casserly did an outstanding job in coordinating resources and providing a professional response to the RFP. She was a major factor in winning this strategic business!”—Senior Account Manager
Account: A worldwide specialty retailer offering clothing, accessories and personal care products—
“I would like to thank all the players in last week’s efforts to get the RFP by [redacted] into the system on time.
That being said, I also want to recognize two very, very special members of the RFP team that got all this data correlated, organized, and reviewed for accuracy. Claudia Casserly and [redacted] are two of the single most dedicated [redacted] employees I have ever had the opportunity to work with, in this career path, or my previous 9 years with [redacted] in an earlier setting. Without the undying effort of both of these incredible people, this RFP would never have happened. I have met a lot of above average people within the [redacted] culture, so it is a very high standard that I am used to. These two are far above even those high standards and deserve every accolade that anyone can possibly be given. It has been both my pleasure and honor to have been able to enjoy the unselfish efforts that these two have shown in support of the herculean task that we had set before us by the [redacted] group in setting a 3-week window for this RFP.
My hat is off to these two for their unselfish dedication to [redacted] and this effort. They both have my ultimate respect and thanks for this and I would highly recommend each of them for any and all possible rewards, they both deserve them! Thank you so much Claudia and [redacted]!!”—Global Technical Consultant
Account: A worldwide wealth management, investment banking and asset management business—
“Thank you for your tremendous support. You did an outstanding job driving the global team and I sincerely appreciate your dedication and hard work!”—Sales Director, Premier Accounts
“Thank you is not enough. You really kept us all on task, and helped us meet the deadline. You have been great during this entire process, and we as a team collectively thank you.”—Senior Premier Account Manager
Account: One of the world’s most recognized luxury resort companies—
“Claudia – I very much appreciate your OUTSTANDING assistance over the past 72 hours to turn around the [redacted] RFI. I very much appreciate your leadership and diligence to help us get the finished response completed!”—Group Manager, Enterprise Sales
“Awesome work and guidance Claudia.”—Sales Engineer Manager
Account: A major bank with about 800 branches in the Mid-Atlantic and Northeast—
“Everyone involved in the RFP response process was FANTASTIC!!!! The quality and caliber of the team was OUTSTANDING!!! The entire effort was extremely impressive, I’ve been involved in a number of RFP’s over the years, this was the SMOOTHEST process I’ve ever seen. The final form deliverable was EXCEPTIONAL. One final word – EXTRAORDINARY!!!!”—Strategic Solutions Specialist, Security & Managed Services
Account: The 5th largest commercial bank in the United States—
“I have to express my deepest thanks and admiration for your team and in particular Claudia Casserly. Claudia is cheerful, helpful, and quite competent. We have had the usually impossible time frame from the customer. The proposal will be on time and very accurate thanks to Claudia. She is an “honorary” [redacted] team member and I thank you both. By the way is she a juggler? Maybe it just seems that way with all the balls she keeps in the air at the same time.”—Client Account Executive
Account: One of the world’s largest travel agencies known for its credit cards—
“Because of your good work, we’re now down selected against only one other vendor 50/50 chance.”—Senior Premier Account Manager
Account: A large global company selling computers, computer components, computer software, and information technology services—
“I want to say a heartfelt thank you for the tremendous job you have done on the [redacted] RFP. This [redacted] RFP certainly was a lot of work and your tireless efforts did not go unnoticed. I really appreciated your responsiveness and professionalism. Your dedication and commitment to excellence has resulted in a top-notch bid! It was an absolute pleasure to work with you during this process.”—Senior Premier Account Manager
Account: The second-largest personal lines insurer in the US—
“Now that the proposal has been submitted to [redacted] and we both have a moment to breathe, I wanted to thank you for the outstanding support and assistance you provided to the team on this proposal. You went far above the call of duty with the responses you were able to create and gather on your own, not to mention the late nights spent to finish the document in time to get it to production. I sincerely appreciate everything and hope we can work together on other [redacted] RFPs. Thanks again!”—Senior Premier Account Manager
Account: A worldwide engineering, construction, and project management company—
“I wanted to express my sincere appreciation for the wonderful support provided by Claudia Casserly on this RFP response. We had a very short time window to respond and with Claudia’s help was able to engage the right people quickly and efficiently to deliver the RFP response on time. Claudia provided the direction to the team and identified all tasks requiring completion so nothing was overlooked. I especially appreciated the feeling she was providing oversight to the process and made sure everything happened when required by the ebid. She made me aware of subtle aspects of the ebid process that were very helpful for me to understand.
I enjoyed working with Claudia again (she helped with the first RFP earlier this year) and appreciate the support she provided on this project. Good job!”—Premier Account Manager
Account: The #2 semiconductor company—
“I have just had the privilege of working with Claudia Casserly on the [redacted] RFP and want to share my experience with you. She certainly needs to be applauded for her management of this bid and dedication to delivering a quality product.
First of all, the RFP utilized the ARTool, web auction bid process which was more than frustrating to deal with and definitely foreign to most members of the [redacted] RFP team. Thank goodness Claudia has had that experience and was also able to talk with others on your team to gain insight into any pitfalls or concerns. Without her comments and direction, we may have totally missed the mark in our response.
Additionally, the timeline for this response was ridiculously short, requiring many long days to complete the bid. Claudia maintained her professional commitment to the task and certainly went above and beyond to keep the flow of data under control, as well as the team members on track.
I can’t thank her enough for all of her help, for her direction and for maintaining her sense of humor, as well. This was an extremely difficult situation that we survived because of her expertise.”—Channel Sales Specialist